Privacy Policy

Who we are

Alakazu AI is a parenting support platform built on the Alakazu Happy Kids Framework. We help parents raise happy, confident, and curious kids through thoughtful AI-powered conversations. This policy explains what information we collect, how we use it, and the choices you have.

What we collect

• Account information. We collect your name and email address when you sign up.
• Conversation data. We store the messages you send and receive so you can revisit past chats.
• Usage data. We collect basic analytics like pages visited and features used to help us improve the product.
• Device information. We collect your browser type, operating system, and IP address for security and performance purposes.

How we use your information

• To provide and improve the Alakazu AI experience.
• To save your conversation history so you can continue where you left off.
• To send you important account-related emails. We will never send marketing emails without your consent.
• To keep the platform secure and prevent abuse.

AI conversations

Your conversations are processed by an AI model to generate responses. We do not sell your conversation data to third parties. Conversations may be reviewed by our team in anonymised form to improve the quality and safety of the AI.

Please avoid sharing sensitive personal information in your conversations. This includes medical details, financial data, or the full names of your children.

Children's privacy

Alakazu AI is designed for parents and caregivers. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

Data sharing

We do not sell your personal data. We may share data with:

• Service providers. We work with trusted partners who help us run the platform, including hosting, analytics, and email services. They are bound by strict data protection agreements.
• Legal authorities. We share data only when required by law or to protect the safety of our users.

Your rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and data.
• Withdraw consent at any time.

To exercise any of these rights, email us at privacy@alakazu.com.

Cookies

We use essential cookies to keep you signed in and to remember your preferences. We do not use advertising cookies or track you across other websites.

Data retention

We keep your data for as long as your account is active. When you delete your account, your personal data and conversations are permanently deleted within 30 days.

Changes to this policy

We may update this policy from time to time. When we do, we will update the date at the top of this page. If the changes are significant, we will notify you by email.

Contact us

Questions about this policy? Reach us at privacy@alakazu.com or visit alakazu.com.